Returns and Exchanges

Returns & Exchanges

Each piece is made in small batches—because of this, all sales are final.

We do not accept returns or exchanges.

If your order arrives damaged or something is missing, please email within 3 days of delivery with photos and your order number, and we’ll take care of it.

Product Details

Our tiles are tumbled and polished over several days to achieve their smooth finish. Because of this process, subtle surface marks or micro-scratches may be visible and can naturally occur over time with play.

These are a normal part of the process and are not considered defects.